Best Buy Mobile in Manchester, NH Closed now

Reviews about Best Buy Mobile

• ★ ★ ★ ★ ★

  April 09, 2019, by PAT FANATIC
  Great Customer Service! I went to Best Buy at the Mall of New Hampshire on Wednesday evening to consider purchasing a new IPAD 3 for my wifes birthday. My 8 yo daughter and I looked at a couple different models and we really weren't too sure what was best for her needs. At almost 9 o'clock when the mall was closing we took one final look. We were approached by the Store Manager, Chris! He couldn't have been more helpful. He answered all my questions about the IPAD 3 and was so nice to me and my daughter through the entire process. He recommended we purchase a screen protector which they installed for free! I also purchased the 2 year warranty as suggested. Having little ones at home this seemed to be a great buy for peace of mind. It turns out after going through the entire process of ringing me up, putting on the screen protector and selling me the additonal warranty, they actually rung up and protected an IPAD 2, not the 3. Chris was extremely apologetic. The store was closed at this point. He had the cashier do an exchange in the system and for the hassle (which wasn't really much of a hassle), he didn't charge me a dime more for the IPAD 3. The IPAD 3 goes for 100 bucks more than the 2, but Chris made an even exchange. I left with a nice brand new Ipad 3 and even more importantly that evening, I left with an extremely great experience from one of the number one retailers in the country. And the service came directly from the store manager. Way to Go Best Buy- And Way to Go Christopher! Thank You!