Apple The Mall of New Hampshire in Manchester, NH Closed now

Reviews about Apple The Mall of New Hampshire

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  November 02, 2019, by Anna Stockman
  I had made an appointment a week prior for my MacBook hard drive problem and when I got to the store, I wasn't helped until an HOUR after my appointment time - and I was only helped AFTER I told an employee how long I had been waiting. Customers who came in after me were getting helped before me. When someone FINALLY came to help me, I was told they actually didn't have the parts to help me with my computer after all - even though the serial number/model of my Mac had been clearly established when I was making the appointment over the phone. I was simply handed a piece of paper with other tech stores that could help me - the employee didn't even offer to call and help me schedule an appointment elsewhere! I later had the realization that the Apple store kept me waiting and skipped over my name on the list (the list that has the customer's name AND their technology issue clearly stated) because nobody wanted to break it to me that they didn't have the parts to help me. That Sunday, I not only wasted my time and my money, (it was an hour drive round trip to the store) - I ultimately lost respect for the company.